Free shipping for orders over $49
Frequently Asked Questions
How can I place an order?
To place an order, follow these steps:
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Visit the online store and browse the products available.
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Add the desired products to your cart by clicking on the "Add to Cart" button.
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Once you have added all the products you want to purchase, click on the "Cart" icon to review your order.
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Review the order details and make any necessary adjustments.
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Proceed to checkout by clicking on the "Checkout" button.
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Enter your shipping and billing information, and select your preferred payment method.
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Review your order one final time, and click on the "Place Order" button to complete your purchase.
Once your order has been successfully placed, you will receive an email confirmation with your order details and estimated delivery date.
What are the delivery days and times?
The delivery days and times can vary depending on the shipping method you choose and your location. If you are ordering from our online store, the estimated delivery time will be displayed at checkout based on your shipping address. We ship worldwide from Vietnam using various shipping carriers, such as DHL, FedEx, and EMS. Please note that delivery times may be affected by factors outside of our control, such as customs processing times and weather conditions. If you have any specific delivery requests or questions, please feel free to contact our customer service team.
What are the delivery costs?
Delivery costs may vary depending on your location, the weight of your order, and the shipping method you choose. We offer different shipping options, including standard and express shipping, with varying delivery times and costs. You can see the estimated shipping cost for your order during the checkout process. If you have any specific questions about delivery costs, please feel free to contact our customer service team for assistance.
Can I return the order?
Yes, we have a return policy. If for any reason you are not satisfied with your purchase, you can return it to us within 14 days of receiving it. The product must be unused and in its original packaging. Please contact us first to initiate the return process and we will provide you with further instructions. Please note that the return shipping costs will be at your own expense. Once we receive the returned product and verify its condition, we will issue a refund to the original payment method.